Policies
Warranty: autotiedowns.com products are warranted for
a period of ninety (90) days from the date on invoice to be free from
defects in material or workmanship. This warranty does not extend to any
product which has been subjected to misuse, abuse, negligence,
alteration
or unauthorized repair.
THIS LIMITED WARRANTY IS IN LIEU OF ALL OTHER
WARRANTIES EXPRESSED OR IMPLIED, INCLUDING BUT NOT LIMITED TO ANY
WARRANTY OF MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR PURPOSE. IN NO
EVENT WILL autotiedowns.com BE LIABLE FOR SPECIAL, INDIRECT OR
CONSEQUENTIAL DAMAGES OR LOSS OF VEHICLE, CARGO OR PROFITS.
Shipping:
We
will ship your order within 3 working days, via US Postal Service.
We do have other options for shipping, please call our toll-free number
for more information.
There will be additional freight
charges if you wish to have your order delivered second day air or for
items that are not on our website such as custom orders.
Shipping Rates outside of
Continental USA: E-mail or fax us for shipping cost anywhere
outside continental US. This includes Alaska and Hawaii.
Outside of USA orders: Please e-mail
us or send a fax to 520-826-3401. We do accept and ship outside the
USA but due to the variety of methods for shipping we accept these orders
by fax or email, not via our shopping cart system. If you do wish to
use the shopping cart you will have to contact us for the additional
charges that will have to be paid for shipping outside of the continental
USA.
Special Orders: We do special and
custom orders. For price quotes please e-mail
us or send a fax to 520-826-3401.
Returns:
Returned goods shall be returned
freight prepaid within 15 days of invoice date. A restocking charge of
15% will be added to all returned goods. Custom orders can not be
returned.
Please email or fax (520) 826-3401 autotiedowns.com with
quantity and items to
be returned.
Contacting Us:
The
best way to reach us is via email
or telephone at
1-877-201-7605
(MST). If we are not in please leave
a message and we will get back to you ASAP.
Credit
Cards: We accept MasterCard and Visa. All transactions are
via a secure server (SSL) by a real time processor, one of the largest on
the internet. If you would like to read more about how the SSL system
works please click here.
Privacy
Policy: Our policy at autotiedowns.com is very simple. We
do not share, sell or give any of the information that you give us
to any parties. Your email address will never be given to anyone.